Chief Executive Officer
Janna Fox – Chief Executive Officer. Janna has been in the credit repair industry for 8 years. She started her career as a Credit Advisor, was quickly promoted to an Account Executive 2 years later and then became the Director of Business Development. Janna has been instrumental in facilitating and sustaining relationships with over 7,000 referral partners across the U.S. which resulted in helping over 40,000 clients improve their credit and buying power.
Being a single mother who had to reestablish her financial well-being, credit, and life after a divorce she has a deep passion for helping others. She understands the struggles and hardships that come along with having little to no credit. Her main focus and priority at ReScore is educating referral partners and clients, track new market trends, maintain relationships with valued referral partners from all over the U.S. and oversees client relationships. Outside of work, Janna is busy raising her 5 children (2 daughters and 3 sons); is a huge music, wine and coffee fan; collects quotes; owns too many shoes to count and enjoys reading and writing.
Paige White – Chief Operating Officer and former client. Above and beyond spending the last 6 years of her life as a top-producing credit advisor, Paige was a credit repair client first. After going through the credit repair process with a different company, Paige learned so much about credit that she found a passion for helping others do the same.
After years of working for someone else, Paige along with Janna wanted to take their knowledge and passion to the next level in educating clients through the typical credit repair process but also to add onto the education aspect to create a stronger financial education platform.
Empowering others is a top priority of ReScore, and Paige plans on using her expertise in credit to open the door for others to learn how to create a strong credit profile for themselves
Chief Technology Officer
Donna Wallace – Chief Technology Officer. She is married to her husband Jim and they recently celebrated their 26th anniversary. They have three wonderful daughters, Jessica, Sara and Carrie Ann. Donna grew up in Western Kansas in a large farming family. Donna’s parents emphasized hard work, high character, education and loyalty as the keys to success in life and it has been very important to her to instill these same values in her daughters. Family is very important to Donna and she is still very close with her parents and siblings. Donna is an animal lover who enjoys music, traveling, theme parks, and just hanging out with the family.
Bri Webb – Credit Coach and former client. As a single mother, Bri has experienced what it’s like to have to rebuild financially and have the weight of running a household on her own shoulders. She is passionate about educating others about credit and encouraging them to acknowledge and pursue their goals in life. With over 8 years of customer service experience in a variety of industries, Bri has become a strong communicator, problem solver and easily relates to clients/people. Bri proudly pours her heart and soul into motherhood. Outside of work she loves to spend time with family and friends, have summer days on the lake, dance and enjoy new experiences.
Charles Marshall – Credit Coach and former client of ReScore. During his time in Real Estate he noticed a significant lack of credit awareness among clients and as a former credit repair client himself, the only natural step was joining the cause. After many successful years in the entertainment industry, Charles was excited to embark on a new career journey. He has found his true passion in teaching credit awareness and helping others take control of their financial future. Since joining ReScore, Charles adds his creative energy and knowledge to this already stellar team.
Jaime Espinosa-Galvis – Spanish Speaking Credit Coach. Jaime was born and raised in Cali, Colombia. He’s been in the United States for more than 17 years now. Jaime is an excellent addition to our ReScore team. We knew he was the perfect fit the moment we met with him. His growth mindset, ability to adapt and grow, and sympathy for others, mirror our team’s culture and values.
Jaime has always worked in hospitality and/or customer service roles as an adult. He has a great desire and passion for helping others. When he’s not working, Jaime enjoys spending time with his daughter, spending time in the pool, bicycling, dancing to Latin music, especially Salsa, and watch sports like soccer, college basketball, football and tennis.
Jessica Rovenstine – Credit Coach and former client. Jessica experienced an overwhelming amount of medical debt after giving birth, 10 years ago, to her beautiful twin boys. One of the twins spent the first several months of his life in the hospital with life threatening medical needs. She has felt the impact of life throwing curve balls and understands what it’s like to have medical debt and collections devastate credit.
After having her own credit repair done, she quickly realized, this was an amazing way to bring all her passions together. Jessica is genuine and kindhearted. Assisting others to rebuild their lives and believe in their dreams is exactly what she has always inspired to do in her career and personal life. 25 successful years in the automotive repair industry; working with insurance companies, after car accidents, to quickly resolve issues-while keeping her customers at ease during an unpleasant time, has prepared her for a ReScore coaching role.
Outside of work Jessica spends most of her time with her 2 sons and husband. She volunteers for several local charities. Fundraising for Midwest Adaptive sports is a huge passion and part of her life. For fun she enjoys party planning, listening to music, and hanging out with friends.
Penny Jackson – Credit Coach and client advocate with ReScore. Having a Real Estate background helps Penny understand the unique challenges credit reports can have with mortgage financing. Since 2016, she has helped thousands of clients realize their dreams of home ownership and financial independence, by guiding consumers through credit repair. Experiencing her clients’ excitement once they’ve been approved for a loan is why she is so passionate about consumer credit. A lifetime resident of the Kansas City area, Penny has been a member of ABWA – Kansas City Express Network since 2019, and has over 25 years of sales and customer service expertise. Outside of work, Penny is a pet advocate and a volunteer at KC Pet Project. She enjoys spending her free time at her secondary home on Lake of the Ozarks entertaining friends and family, and cuddling with her two rescue dogs, Duke and Nala. Penny has been married to her husband, Dave since 2000, and they have two grown children, Gage and Abby. Penny is a wine enthusiast and her goal is to spend her retirement years on the beach.
Rachel Trent – Credit Coach and former referral partner of ReScore’s. Rachel has spent many years in a customer service role. As a Loan Officer Rachel enjoyed coaching her clients about the importance of not only establishing credit, but also maintaining an excellent credit profile. Becoming a credit coach was a natural fit.
Rachel enjoys spending her free time with her husband fishing and kayaking at their second home located at the Lake of the Ozarks.
Sara Fase – Credit Coach. Sara received her Associates of Applied Science, with an emphasis in Occupational in 2001. Sara made a 17-year career in Occupational Therapy. She worked with children and adults from birth to 99 progressing with developmental skills to regaining strength and independence after a medical diagnosis. Sara loves helping people, and seeing the patients reach their goals was an extremely rewarding experience.
In the past 3 years, Sara and her family moved from MO to IL to OK with her husband’s employment. After being a stay at a home parent for 3 years, Sara was eager to get back into the work field of helping people. Sara learned about ReScore from a family she had the chance to get to know and work with over her years in the field of Occupational Therapy. After doing her own research, she knew ReScore was a great fit for her and her family. Much like the reward of seeing her patients progress towards their goals in Occupational Therapy, she looks forward to helping her new clients reach their goals of bettering their credit and becoming homeowners.
Sara is married to her husband, Patrick, of 20 years. They have 2 children, 2 dogs, and 2 grand puppies. During her free time, Sara enjoys spending as much time with family as she can. She enjoys traveling, crafting, baking, watching her daughter’s competitive cheer team perform, watching sports, watching reality shows, and organizing and decorating her home.
Shana Pinkney – Credit Coach. Shana’s previous experience as both a Real Estate Agent and Loan Officer helps her understand the challenges and frustrations of the bumps in the road that can delay the home purchasing process. Because of this, she is excited to join ReScore where she will be able to help clients take control of their financial future and ultimately own part of the American Dream. Outside of work, Shana is an advocate for addiction and overdose awareness. In her free time, she and her husband are avid boaters and eventually plan on retiring on Coronado Island, where they plan on living on their boat.
Stephanie Attig – Credit Coach. Stephanie has been a high school chemistry teacher for 30+ years. Her passion is helping people. She is excited to extend her love for teaching to the area of credit repair and financial wellbeing. Stephanie is married to Rick Attig. They have two children and six grandchildren. She loves learning, biking, being in nature, and spending time with her friends and family.
LOU ANN REYNOLDS
Lou Ann Reynolds – Account Executive. Lou Ann has never met a stranger, to know her is to love her. Having a natural ability to connect with others quickly and her upbeat positive mindset has been key to her extremely successful sales career. Lou Ann has won several awards such as top producer, employee of the month, #1 sales for a Fortune 50 company, and the nationwide number one salesperson in 10 categories.
Lou Ann has spent her life helping others. On a regular basis you can find Lou Ann helping the homeless, volunteering with hospice and Women Safe Homes. “My greatest reward in my life is to help someone everyday! No matter how large or small with just a smile.”
Lou Ann loves celebrating birthdays, traveling, listening to music, hanging out with friends, and dancing the night away. “My goal at ReScore is to help our referral partners and their clients make every point count.”
Client Support Specialist
Abby Jackson – Client Support Specialist. Abby works on a variety of jobs to help ReScore stay caught up and organized in order for our employees to focus more on the needs of each client. She keeps a close eye on each letter that is sent out and mailed in to ReScore to maintain an organized environment. Although she has only just started working for ReScore, she has a unique understanding of how to manage difficult situations, which is why she is a great fit for our team. She is a 2020 high school graduate from Blue Springs South High School and will be attending the Kansas City Art Institute as a full-time student in the fall. In her free time, she enjoys curling up with her dogs, Duke and Nala, and watching movies as well as spending time with her friends and family.
Madison Dale – Legal Liaison. Madison has spent the past 7 years in human services. Her roles have included working with toddlers and children, CNA and recently worked in a high demanding position with the IRS. Attention to detail and finding solutions are just a few of Madison’s strengths which make her a perfect fit for the legal liaison position.
Madison loves to travel, spend time outdoors, ride bikes and discover new walking trails. In her free time, she enjoys spending time with her nieces and nephews and her adorable God son.
Client Support Associate
Natalia Prospero – Client Support Associate. Spanish Speaking. Natalia has a background in the education field. Most of her career has been spent supporting young children and their families. One of the things she enjoyed most was influencing the students to challenge their critical thinking and push past fears and barriers to better their life. Moving into the credit repair industry was a natural fit for Natalia. She will continue to work with families to better their lives and education is a large part of that.
Outside of work Natalia is a proud fur mom of 2 dogs and 1 very chill cat. Her hobbies include doing make-up and nails. She enjoys traveling to new places, cook outs, watching movies, and spending time with friends. Natalia knows how important it is to schedule downtime to recover and keep her life balanced. For her, listening to music and watching Rom-coms is a perfect way to spend a quiet afternoon.
Sarah Beatty – Processing Specialist. Sarah performs analysis of client information and credit profiles. As the credit industry adapts to changes in federal laws and consumer protection acts, so must our processes, Sarah is an integral part of developing new strategies and solutions. Sarah and her husband are new parents to a beautiful baby boy. Sarah absolutely glows when she talks about him or shows off her sweet baby’s pictures. Sarah loves to try new things and have new experiences. She adapts quickly and is a joy to work with. Some of Sarah’s favorite things include going to the zoo, playing games and playing dungeons and dragons. She’s even a dungeon master.